Limited Warranty N-Charge™ Power System Limited Warranty For replacements it is necessary to receive a RMA number. To receive a RMA number, please call 1-888-VAL-ENCE and select the customer service option to speak with a representative. Then, send the Product to: Customer Service Valence Technology, Inc. 800 Interchange, Suite 102 Austin, TX 78721 For Assistance: Call: 1-888-VAL-ENCE or Email: N-Charge@valence.com Valence Technology, Inc. (“Valence”) warrants the N-Charge™ Power System and its components (“Product”) as free from defects in materials or workmanship under normal use for a period (“Warranty Period”) of one (1) year from the date of original retail purchase. This warranty applies to the original purchaser (the “Customer”) only and is non-transferable. During the Warranty Period, should the Product, in Valence’s opinion, malfunction, Valence’s sole liability shall be, at Valence’s sole discretion and at no charge to the Customer, to either repair or replace the malfunctioning Product with a similar product, or to refund the purchase price of the Product, provided that the malfunctioning Product is returned within the Warranty Period, freight prepaid, to the address specified hereon. Each returned Product must include a written statement detailing the nature of the claimed defect, as well as the Customer’s name, address, phone number and a copy of the original sales receipt showing the date of purchase. Warranty is void if Valence determines the Product has been: 1. serviced by anyone other than Valence; 2. modified by improper installation of third-party products or otherwise; 3. damaged from accident, misuse, misapplication or abuse; 4. damaged by improper transportation or packing when returned by the Customer to Valence; 5. damaged by unusual physical stress or interference, failure or fluctuation of electrical power, lightning, static electricity, fire, or other acts of God; or 6. operated outside of the parameters of the Safety and Instruction Manual. THIS WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A SPECIFIC PURPOSE. THE REMEDY SET FORTH HEREIN SHALL BE THE SOLE, EXCLUSIVE REMEDY WITH RESPECT TO THE PRODUCT. No person is authorized to make any other warranty or representation concerning the performance of the Product. Some jurisdictions do not allow exclusion of implied warranties, so the above exclusions may not apply to you. Any limited warranties that cannot be disclaimed are hereby limited to a term of one (1) year from the date of original retail purchase or, in the event relevant state law requires an implied warranty term exceeding one (1) year, for the briefest term allowable under relevant state law. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you. Under no circumstances will Valence be liable for any indirect, special, incidental, or consequential damages, including any loss of revenue, loss of profit, or loss of data whether based on warranty, contract, tort, or any other legal theory, even if Valence has been advised of the possibility of such damages. Valence shall not be liable for any claims made by any third party or made by the Customer directly or indirectly on behalf of any third party. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Valence reserves the right to change Product specifications or to discontinue the Product or other Valence products without prior notice. This warranty supersedes all previous Valence product warranties.